Return Policy

Last updated: February 7, 2026

1. Return Eligibility

ShopNextHub accepts returns of most household products within 30 days from the date of delivery. To be eligible for a return, items must be unused, in their original packaging, and in the same condition as received.

2. Free Return Shipping

We offer free return shipping for all eligible returns within the United States. No shipping fees will be charged to customers for returning qualified items.

3. Return Process

1. Contact our return team via email to initiate your return request.
2. You will receive a prepaid return shipping label and return instructions via email.
3. Package the item securely in its original packaging and attach the prepaid label.
4. Drop off the package at your nearest shipping location.
5. Once we receive and inspect your return, we will process your refund within 5-7 business days.

4. Non-Returnable Items

Personalized or custom-made household items are not eligible for return unless defective or damaged upon delivery.